Return & Shipping Policy

Shipping & Delivery

Thank you for shopping with Skywear. Our products are made to order. Estimated delivery times include both production and shipping:

• United States: approximately 5–7 business days.
• International destinations: up to 14 business days.

These are estimates, not guaranteed delivery dates. Production volume, holidays, customs processing, and carrier delays may affect delivery. Business days are Monday through Friday, excluding holidays.

Cancellations & Order Changes

Please check your size, color, quantity, and delivery address before completing your order. If you need to cancel or change an order, contact us immediately.

Changes and cancellations are subject to the production status of your order. Once production has started, we may be unable to accommodate your request.

Returns & Exchanges

Because our items are made to order, we generally do not accept returns or exchanges for a change of mind, personal preference, or an incorrectly selected size. Please review the product details and size chart before purchasing.

This does not affect any rights you may have under applicable consumer law.

Damaged, Defective, or Incorrect Items

If your item arrives damaged, has a printing defect, or does not match your order, please contact us as soon as possible. To help us review the issue, include:

• Your order number.
• A description of the problem.
• Clear photos of the item, the affected area, and packaging where relevant.

If we confirm an error on our part, we will provide an appropriate replacement at no additional cost or a refund. Please do not send an item back unless our support team provides return instructions.

Refunds

We will notify you of the outcome after reviewing your request. Approved refunds will be issued to the original payment method. Your bank or payment provider may require additional time to post the funds.

Where applicable law requires a refund or another remedy, those requirements will apply.

Address & Delivery Issues

Please provide a complete and accurate shipping address. If a package is returned or cannot be delivered because of incorrect or incomplete information, contact us to discuss available options. Additional shipping charges may apply.

If tracking shows your package as delivered but you cannot find it, check with household members, neighbors, and the carrier, then contact us so we can help investigate.

Contact Us

For assistance, visit skywear.shop and use the store’s customer support contact option. Please include your order number when asking about an existing order.

Thank you for choosing Skywear!